Neuron spreads festive cheer with Christmas giveaway and year-end rider safety campaign!

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Neuron spreads festive cheer with Christmas giveaway and year-end rider safety campaign!

Our riders can expect to win great prizes while learning to ride safely and park responsibly this holiday season

With the year-end holidays soon upon us, we are spreading festive cheer across Australia, New Zealand and the UK while reminding our users to ride responsibly this Christmas and New Year’s Eve. Our festive safety campaign aims to build on the work of Road Safety Week, Helmet Safety Awareness Week, Freshers Week and many dedicated ScootSafe™ events in our cities this year.

Over the festive period, our vehicles are typically used by more people, some of whom may be less familiar with the local riding rules. Through a multi-channel campaign including social media, in-app messaging and our online riding school ScootSafe Academy, we will put the spotlight on the importance of wearing helmets and parking responsibly as well as reminders not to tandem ride or drink and ride. Who knows? ‘Safety Santa’ might make an appearance at one of our ScootSafe events!

Lots of fantastic prizes are also up for grabs as part of our 12 Days of Christmas #NeuronXmasGiveaway happening on our Instagram pages! Neuron riders can stand to win free monthly passes, weekly passes and exclusive ride rewards for themselves and their friends. All they’ll have to do is follow us on our local Instagram pages and take part in our daily challenges from 13 to 24 Dec to qualify.

We thank our riders for an incredible 2022 and for making Neuron a part of their year-end celebrations, but remember to #ScootSafe and enjoy the ho-ho-holidays! Spot these safety videos on our social media pages and find out how you can #ScootSafe with Neuron.

Continue ReadingNeuron spreads festive cheer with Christmas giveaway and year-end rider safety campaign!

Neuron celebrates top moments in 2022!

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Neuron celebrates top moments in 2022!

2022 has been a tremendous year for us as we make further inroads to change how people travel for the better

This year, our riders took 8 million trips and clocked over 15 million KMs. That’s almost 375 times around the Earth! According to our recent research, 45% of these journeys have directly replaced a car trip, resulting in 1,100 tonnes of CO2 emissions avoided in 2022 alone. We’ve also expanded in 15 cities, including the addition of 8 new cities, cementing our position as the only micromobility operator in every Australian state and Canada’s fastest-growing operator. 

With our year-end festive safety campaigns still to come, we take a ride down memory lane to revisit some of our 2022 highlights:

November

As most of our Canadian cities wind down for winter, our markets in the southern hemisphere go into their busiest summer season! It was a busy month of expansions as we introduced e-scooters to Yeppoon in Australia and increased our riding areas for Brisbane and Lethbridge (Canada)!

October

Did you know that globally, more than two in three Neuron trips result in a purchase at a local business? In Australia, that equates to enabling an estimated A$448m in annual spending, providing a boost to local economies. Key findings like these were released with ‘Shared Rides, Shared Wealth’, our 2022 Prosperity Report which demonstrated the economic benefits of Neuron e-scooters. 

In our relentless commitment to safety, we also celebrated our second Helmet Safety Awareness Week with a social media contest for our riders, and hit our 20 million KM milestone in Australia!

September

We celebrated back-to-school season in the UK with experiential student ScootSafe™ events which were held in conjunction with the Royal National Institute of Blind People (RNIB). New riders and youth not only got to try out Neuron e-scooters but also vision  loss simulation glasses, which allowed riders to put themselves in the shoes of visually-impaired road users, encouraging them to park and ride responsibly. 

At the same time, Australia also saw riding area and fleet expansions in Ballarat and Canberra, allowing locals and tourists to see more and do more.

August

Meaningful partnerships are a part of what we do to create a positive impact on our cities. In August, we partnered with Launch Housing, Melbourne’s largest specialist homelessness organisation, as part of National Homelessness Week in Australia. Case workers were offered free e-scooter use, helping them move between offices and supporting their outreach to the homeless community.

Happy third anniversary Brisbane! Neuron became the city’s longest-serving micromobility operator, and we are grateful for the continued trust and support of Brisbane City Council and our wonderful riders. In Canada, our riders rode up a storm surpassing two million KMs travelled.

July

ScootSafe™ Academy went live! Our online rider education platform is a one-stop shop for city-specific riding rules, interactive quizzes and games, and rider incentives. In an industry-first, it can also deliver targeted training to those who have broken the rules with modules specific to their riding or parking offences. In Australia, we partnered Recovery Your Way to provide equal employment opportunities to people from a diverse range of backgrounds.

We also launched our safety-first e-scooters in Airdrie, Neuron’s sixth Canadian city and fourth in Alberta.

June

June was a month of expansions! Our e-scooters and e-bikes landed in new areas in Sydney, Rockhampton and Calgary! For greater convenience, we also integrated with Google Maps in Canada, allowing riders to better plan their trips.

E-scooters are an important part of the transport mix and can help relieve the pressure from public transport networks during large-scale events. In Australia, we teamed up with organisers of the North Australian Festival of Arts (a month-long signature arts festival held annually in Townsville) once again to promote safety, reduce congestion and improve traffic flow. 

May

Safety takes the centre stage in May with Road Safety Week! This year’s theme was “Safer Streets for All” and together with our national safety partners, Blind Citizens Australia, RNIB, and Thomas Pocklington Trust, we developed a series of light-hearted safety videos and rider education guidelines to highlight how riders can do their part to be considerate of all road users, including the visually-impaired, those with guide dogs, wheelchair users and the elderly. 

We also released our inaugural Impact Report ‘Meeting Micromobility’s Potential’ to detail the positive impact we make on the local community, and announce ambitious targets to become Carbon Negative by 2025

April

Our series B funding round was announced and we raised a total of US$43.5 million. These funds have since gone on to fuel our expansion efforts, and research and development of our proprietary e-scooters.

In the same month, e-bikes landed in Sydney and in the Canadian cities of Lethbridge and Vernon, giving locals a new way to get around!

March

We rolled out Neuron Access, our global equity and accessibility programme. This includes introducing heavily discounted Concession Passes for low-income users in hopes to reduce the barriers to mobility options.

February

Hello, Melbourne, Perth and Rockhampton! It was a short but exciting month as we launched e-scooters in two Australian cities, and e-bikes in Christchurch. We also officially integrated with Google Maps to promote multi-modal commute.

January

We presented our first, formally-endorsed Reconciliation Action Plan (RAP) in Australia. This marked the beginning of Neuron’s reconciliation journey, and we remain committed to taking tangible steps towards the reconciliation of the nation.

We also launched our distinctive orange e-bikes in Frankston, our second city in Victoria, Australia!

Continue ReadingNeuron celebrates top moments in 2022!

Neuron celebrates Helmet Safety Awareness Week 2022 for the second year running!

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Neuron celebrates Helmet Safety Awareness Week 2022 for the second year running!

Riders are reminded to wear a helmet and ride safely this Helmet Safety Awareness Week and beyond.

From today until 9 October, Neuron celebrates its second Helmet Safety Awareness Week 2022 – an annual global safety campaign dedicated to promoting the importance of helmet wearing and safe and responsible riding. 

Around the world, research has shown that e-scooter riders who do not wear helmets are more likely to suffer from serious injuries – 28% of which occur to the head or neck. A recent study by researchers in Finland found that a majority of e-scooter riders who suffer head injuries were not wearing a helmet at the time of the accident and that wearing a helmet is a significant factor offering protection from traumatic brain injuries.

This year’s campaign aims to recognise riders who #ScootSafe by wearing helmets. During the week, riders featured on our social media platforms for safe and responsible riding will receive an exclusive rider coupon applicable for their next ride. 

Safety remains as Neuron’s number one priority and through Helmet Safety Awareness Week, we hope to be able to promote consistent helmet use amongst riders and encourage safe and responsible riding. 

Continue ReadingNeuron celebrates Helmet Safety Awareness Week 2022 for the second year running!

Neuron launches online ScootSafe Academy to raise the bar on rider safety and education!

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Neuron launches online ScootSafe Academy to raise the bar on rider safety and education!

Riders can access fun, interactive rider education content developed in consultation with our national road safety partners to earn free credits

We are thrilled to be launching ScootSafe Academy, Neuron’s interactive, online riding school with city-specific, training content that helps to educate riders, and also deliver targeted training modules to those who have broken the rules. The platform will provide riders in all our markets access to educational videos, quizzes, and games to help improve rider behaviour, and in turn, improve e-scooter and e-bike safety.

Start Riding

Riding Rules

How to Park

Safety Videos

In a first for the industry, ScootSafe Academy will go beyond traditional rider education platforms, introducing targeted education aimed at improving the behaviour of riders who have broken the rules. For example, those temporarily suspended or reported for unsafe riding or bad parking will be sent a warning and also targeted training modules specific to their violation. These include topics ranging from responsible parking, safe conduct, and a Master Quiz to refresh their knowledge on the main dos and don’ts when riding with Neuron.

Our riders can access the ScootSafe Academy through the Neuron App or via our website. By watching safety videos and attempting various quizzes on how to ride and park safely, users will receive free credits towards their future rides. The ScootSafe Game serves as a recap and tests riders on all they’ve learned – answer simple trivia questions correctly, and collect “coins” and “power ups” to improve your score!

Developed in consultation with our national road safety partners, ScootSafe Academy serves as an important digital extension of Neuron’s popular in-person #ScootSafe events, which last year trained thousands of people at 108 events worldwide. The platform will replace our in-app Safety Centre, which has helped tens of thousands of riders familiarise themselves with their local riding rules.

Continue ReadingNeuron launches online ScootSafe Academy to raise the bar on rider safety and education!

Neuron launches Impact Report and pledges to be Carbon Negative by 2025!

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Neuron launches Impact Report and pledges to be Carbon Negative by 2025!

We’re committing to a Carbon Negative status for our global operations, as we release Neuron’s first-ever impact report

Our commitment to become Carbon Negative by 2025 follows our Carbon Neutral certification last year and pledge to help reach Net Zero by 2040. This announcement coincides with the launch of our first-ever impact report titled “Meeting Micromobility’s Potential”, which highlights the positive impact of Neuron on the environment, economy and community. 

Our Carbon Negative target means Neuron will be taking ambitious measures to reduce its emissions footprint, by addressing emissions-intensive processes in the supply chain, manufacturing, operations and end of life treatment for vehicles.

In the meantime, we remain focused on replacing car journeys with more sustainable options. Our global rider surveys show that over 45% of journeys taken on Neuron’s vehicles last year directly replaced a car trip. With 3 million car journeys avoided in 2021 and an impressive 844 tonnes of carbon emissions saved. We’ve also seen huge growth for Neuron globally as we tripled our operations since September 2020, launching in 22 new cities and continuing to serve the communities we operate in. 

During the Covid-19 pandemic Neuron provided frontline workers with 5,000 free monthly passes and a socially discanced way to travel. Trips on a Neuron device also helped connect riders to local retailers, with six out of 10 rides resulting in a purchase. To further support local economies recovering from the pandemic, Neuron was able to create  1,400 employment opportunities worldwide.

Neuron also made a significant investment into safety and innovation, from designing and manufacturing our own e-scooters to our work with safety partners and education programmes. Over the last year Neuron deployed over 325 Safety Ambassadors on the streets to educate riders, delivering 108 safety events, where thousands of face-to-face briefings were conducted as part of the company’s ScootSafe campaigns.

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Continue ReadingNeuron launches Impact Report and pledges to be Carbon Negative by 2025!