Our e-scooter and e-bike riding area is expanding into the River Valley to include the trails leading up to important tourism and cultural destinations such as the Helen Schuler Nature Centre, Fort Whoop-Up, and Indian Battle Park in the River Valley.

Neuron’s leadership in safety and innovation has earned the company a place in Ottawa’s third e-scooter season. Beginning July 6, Neuron will deploy a fleet of e-scooters fully equipped with its most advanced technologies to offer unprecedented control over how e-scooters are managed in the city.  

Neuron’s High Accuracy Location Technology, Rapid Geofence Detection and Dangerous Riding Detection were extensively tested in Ottawa as part of a global trial. Ottawa will become the first city in the world where Neuron has fully implemented these innovations across an entire fleet of e-scooters. Using these technologies, Neuron can provide high accuracy geofencing, designate precise smart parking locations, and also help detect and control sidewalk riding. 

The fleet will also feature an Acoustic Vehicle Alerting System (AVAS), an always-on warning noise that alerts pedestrians, particularly those with vision loss, that an e-scooter is approaching. Last year in Ottawa, Neuron was the first and only e-scooter operator in Canada to launch a multi-month trial of an AVAS technology on over 100 devices in its active fleet – a feature that is now required by all e-scooter operators for the 2022 riding season in Ottawa.

Ottawa’s riders have embraced Neuron’s rental e-scooters since they launched in 2021. Last year, Neuron users travelled more than 240,000 kilometres in Ottawa, avoiding an estimated 18 tonnes of CO2 emissions by choosing a Neuron e-scooter instead of a car. Seventy-nine per cent of riders used e-scooters to visit restaurants, cafes, and to explore the city, while 67 per cent made a purchase during their most recent trip. 

Ottawa riders can book and use the e-scooters through Neuron’s user-friendly app, which can be downloaded from the App Store or Google Play and set up in a matter of minutes.

Residents and visitors of Airdrie will now have a new, safe and sustainable way to explore the city. Neuron will begin rolling out a fleet of 100 e-scooters to Airdrie streets beginning July 1. 

Joining Ottawa, Calgary, Red Deer, Vernon, and Lethbridge, Airdrie is the sixth city in Canada to offer Neuron’s service. Neuron was selected for its strong track record of partnering with cities, and its leadership when it comes to safety and innovation. 

Neuron’s e-scooters are designed with a suite of industry-leading safety features — they’re visibly bigger and more robust than other e-scooters. Each e-scooter is GPS-connected and managed by geofencing technology that controls where they can be ridden and parked, and at what speed they can travel in different areas. Neuron sets no-ride zones, no-parking zones and low-speed zones to further improve safety. Voice Guidance also educates riders and delivers instructions for safe riding and parking. 

In each city where Neuron operates, the service has made a positive impact on the local economy and environment. Last year in Red Deer, 38% of Neuron trips replaced a car journey, and more than half (52%) of riders used the service to commute. In Calgary, 80% use e-scooters to visit restaurants, cafes and to explore the city, while nearly two-thirds (62%) made a purchase from a local business during their trip. 

Riders will be able to book and use our devices through Neuron’s user-friendly app, which can be downloaded from the App Store or Google Play and set up in minutes. Single trips will cost C$1.15 to unlock the e-scooter and 35c per minute thereafter. More frequent users will have the option to purchase Neuron Passes, a subscription service, available in three-day (C$25), weekly (C$33), or monthly (C$89) options. 

We are excited to announce our integration with Google Maps in Canada, which will allow Neuron riders to easily locate their nearest e-scooter or e-bike, giving them better access to a convenient first and last-mile transport option. The integration is available across Neuron’s Canadian cities in Vernon, Calgary, Lethbridge, and Red Deer.

Riders in these cities will now be able to better plan their journey in real-time using Google Maps. The service highlights a user’s nearest e-scooter or e-bike, directions and information on how long it will take them to reach it, calculates price estimates based on selected route, and provides the battery range remaining and expected arrival time at their destination. After selecting an e-scooter or e-bike on the map, users will be redirected to the Neuron app for unlocking and payment. 

According to Neuron’s rider surveys nationally, 80% of riders in Canada use Neuron e-scooters to visit local businesses and to explore cities, while 62% made a purchase from a local vendor during their most recent trip. This latest integration will help riders to better plan their journeys to work, stores, restaurants, or other local destinations.  

Since launching in Canada in May 2021, Neuron’s micromobility services have been widely embraced. Across the country, rider data has shown that 46% of Neuron e-scooter trips have already directly replaced a car journey, saving an estimated 120 tonnes of CO2 emissions and over 50,000 litres of gasoline. By making it simpler than ever to ditch the car in favour of an e-scooter or e-bike and public transit, it is hoped that this figure can continue to rise over the course of this year.