Starting today, Neuron’s distinctive “safety orange” e-scooters and e-bikes are available for hire in Lethbridge, Alberta. The launch marks the beginning of the City’s first program of this kind.  

Lethbridge is the first Canadian city to feature Neuron’s e-bikes as part of its innovative micromobility program. Neuron’s EB1 e-bikes are fitted with the same cutting-edge safety features brought over from our e-scooters, including our app-controlled helmet lock that secures a helmet to every device; topple detection; a 911 emergency button, voice guidance to educate and warn riders on how to ride safely; and a ‘Follow my Ride’ function for added peace of mind. 

The City of Lethbridge awarded Neuron a permit to operate 500 e-scooters and 100 e-bikes that will be gradually introduced to the city’s streets. In our first phase, e-scooters and e-bikes will be available for travel throughout west and south Lethbridge, covering a 47-square-kilometre service area. Neuron’s safe and sustainable service transforms the way people get around cities. Together, we’re reducing car journeys and carbon emissions and supporting local economies and tourism hubs.

Lethbridge riders, who must be at least 18 years of age, can get started by downloading Neuron’s easy-to-use app from the App Store or Google Play. Single trips cost C$1.15 to unlock the e-scooter and 35c per minute thereafter. More frequent users have the option to purchase Neuron Passes, a subscription service, available in three-day (C$25), weekly (C$33), or monthly (C$89) options.

Lethbridge’s residents and visitors will soon have an efficient, safe and climate-friendly way to run errands or explore their community as our e-scooters and e-bikes make their debut in the city. Beginning in April, Neuron will be phasing in the first of its fleet of 500 e-scooters and 100 e-bikes that will be available for rent throughout the city. 

Neuron was selected due to its strong track record of partnering with cities, and its leadership when it comes to safety and innovation. The program will also create new local jobs in the city. 

Joining Ottawa, Calgary, Red Deer and Vernon, Lethbridge is the fifth city in Canada to offer Neuron’s safe, sustainable service, giving residents and visitors a new way to get around town. The service has helped to transform how people get around these cities and is extending existing transportation networks, reducing car journeys and emissions, while supporting local economies and revitalizing downtown cores.

Lethbridge residents can rely on our unrivalled focus on safety. Our industry-leading e-scooters and e-bikes feature a range of cutting-edge safety features, including the world’s first app-controlled Helmet Lock that secures a safety helmet to every device. 

Neuron’s e-scooters also feature our safe, stable and sustainable design — they’re visibly bigger and more robust than other e-scooters. Each e-scooter and e-bike is GPS-connected and managed by geofencing technology that controls where they can be ridden and parked, and at what speed they can travel in different areas. Neuron sets no-ride zones, no-parking zones and low-speed zones to further improve safety. Voice Guidance also educates riders and delivers instructions for safe riding and parking. 

Riders will be able to book and use our devices through Neuron’s user-friendly app, which can be downloaded from the App Store or Google Play and set up in minutes. Single trips will cost C$1.15 to unlock the e-scooter and 35c per minute thereafter. More frequent users will have the option to purchase Neuron Passes, a subscription service, available in three-day (C$25), weekly (C$33), or monthly (C$89) options.