Blog

In 2023 and 2024, our riders logged over 14.9 million trips, with 45% replacing car journeys and cutting more than 2,000 metric tonnes of CO2. We also launched our new N4 e-scooter made with 80% recycled aluminium, which is an industry first. As part of our sustainability efforts, we kept 99% of retired vehicles out of landfills by salvaging usable parts and partnering with recyclers on second-life projects.

Safety and smooth integration into cities remain our top priorities. We introduced our Augmented Reality (AR) Parking Assistant which improves parking compliance, while ScootSafe Vision system uses AI-powered cameras to detect footpath riding and alert riders to pedestrians. We also strengthened collaborations with important safety and community organisations to drive further safety improvements.

Neuron’s commitment to accessibility and inclusion is stronger than ever. Our Bridging the E-Scooter Gender Gap Report explored adoption differences between men and women, while research found that 5% of our riders have a disability or mobility impairment—many using e-scooters to travel more often and further than the average rider. Through our Neuron Access Program, veterans, front-line workers, jobseekers, and those with mobility issues and disabilities continue to benefit from free or discounted passes.

Giving back is very important to us, and we support a range of community groups and charities. In Australia, we partnered with Launch Housing to offer free rides to staff and guided tours to raise awareness about homelessness. In Canada, we teamed up with Lake Ridge Community Support Services (LRCSS) to make e-scooters more accessible for neurodivergent communities. Many other city-level initiatives continue to make a meaningful impact.

The report also highlights leadership in action. In 2024, our CEO Zachary Wang was named EY Entrepreneur of the Year Singapore, recognising his leadership, work ethic, and Neuron’s mission to partner with cities to connect people and places in a safe, convenient, and fun way.