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We are thrilled to be launching a Concession Pass for low-income users, as part of our global equity and accessibility programme, Neuron Access, which aims to make Neuron’s e-scooter and e-bike services accessible to underserved communities. The discounted pass will provide up to 50% off an applicable Neuron Pass.

Similar to low-cost transit passes offered by public transport services, Neuron’s Concession Pass makes budgeting for transportation expenses easier, allowing users to ride more at substantial cost savings and lower upfront fees. Concession Pass holders also benefit from unlimited rides for 90 minutes per day with no additional unlocking fees throughout the duration of their pass. 

To qualify, an individual is required to provide the relevant concession proofs from an eligible government support programme, which riders can refer to on the Neuron app. The eligibility status of Concession Pass holders is valid for 12 months and can be renewed after.

The Concession Pass is currently available to users in Brisbane, Darwin, Melbourne and Perth in Australia as well as Calgary in Canada, but will be available in more cities across our markets this year. Neuron also plans to expand its Neuron Access offerings to more segments of the country’s underserved communities.